Privacy Policy
This policy explains what information we collect when you shop with us, why we collect it, and what control you have over it.
Information We Collect
When you place an order we collect your name, email address, phone number and shipping address. If you create an account we also store your login credentials, with the password held only as a secure one-way hash that we cannot read. We also collect basic technical information such as pages visited and approximate location, used to understand how the store is performing.
Payment Information
We do not collect or store your card, UPI or bank details. Online payments are handled entirely by our payment gateway, which is PCI-DSS compliant. We receive only a confirmation of whether a payment succeeded and a reference number.
How We Use Your Information
To process and deliver your orders, send order confirmations and delivery updates, respond to your enquiries, and, where you have opted in, send occasional updates about new drops. We also use aggregate data to improve the store.
Sharing Your Information
We share your name, address and phone number with our courier partners so they can deliver your order, and with our payment gateway to process payment. We do not sell your personal information to anyone, and we do not share it for third-party advertising.
Cookies
We use cookies to keep your cart and login session working, and to measure traffic. You can block cookies in your browser settings, but the cart and checkout will not function correctly without them.
Data Retention
Order records are retained for as long as required for tax and accounting purposes. You may ask us to delete your account and marketing preferences at any time.
Your Rights
You may ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, contact us using the details below. You can unsubscribe from marketing email at any time using the link in any such email.
Changes to This Policy
We may update this policy from time to time. The version published on this page is the one that applies.